Privacy Policy - LumoAI

App Name: LumoAI

LumoAI (“we”, “our”, or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile application (“App”), which provides AI-powered virtual outfit changing features.

  1. Information We Collect

    When you use our App, we may collect the following types of information:

    • Photos and Images
      • We request access to your camera or photo gallery so you can upload images for outfit changing.
      • Uploaded photos are used only to generate the AI-based outfit effect.
      • These images are temporarily processed and are not stored or saved after the effect is completed.
    • Facial Feature Points (if applicable)
      • If the app includes face-based fitting or alignment, we may analyze facial landmarks (e.g., eyes, nose, mouth) to generate a better virtual try-on experience.
      • We do not collect, store, or share face data. All analysis is done securely and deleted immediately after processing.
    • Device Information
      • We may collect anonymized technical information such as device model, operating system, and crash logs to improve app performance.

  2. How We Use Your Information

    We use the collected data to:

    • Generate AI-based outfit previews;
    • Improve app functionality and user experience;
    • Ensure app security and troubleshoot issues.

    We do not use your information for advertising or tracking purposes without your explicit consent.

  3. How We Store and Delete Data

    • All photo and face data is processed temporarily on secure cloud servers (e.g., AWS or Google Cloud).
    • After processing is complete, all personal data including photos are immediately and permanently deleted.
    • We do not retain any personal images or face data on our servers.

  4. Third-Party Sharing

    We do not share your personal data (including photos) with third parties, except:

    • With your consent;
    • If required by law;
    • With trusted service providers (e.g., cloud storage) under strict data protection agreements.

  5. Children’s Privacy

    Our App is not intended for children under the age of 13. We do not knowingly collect or process data from children. If we become aware of such collection, we will promptly delete the data.

  6. Your Rights

    You have the right to:

    • Request deletion of your data;
    • Request details on how your data is used;
    • Withdraw your consent at any time.

    To exercise your rights, please contact us at: [email protected].

  7. Security

    We implement industry-standard measures to protect your data, including:

    • End-to-end encryption of uploaded photos;
    • Secure cloud storage;
    • Automatic data deletion after processing.

  8. Policy Changes

    We may update this Privacy Policy from time to time. Any changes will be posted within the App and become effective upon posting.

  9. Contact Us

    If you have any questions or concerns about this Privacy Policy or your data, please contact us at: LumoAI Email: [email protected].